Support for Online Students

Support for Online Students

For urgent issues related to a student’s well-being 

For emergencies involving potential loss of life or bodily injury, contact local emergency services (911, hospital, or appropriate hotline.) Check the UMass Amherst Crisis Resources (a.k.a the "Maroon Folder.") for a complete list of offices, hotlines, and resources that can assist students in crisis.

Crisis Support: If you have been contacted by, or are aware of, a student in crisis, you can refer them to the Center for Counseling and Psychological Health (which has a 24/7 crisis line), contact the Dean of Students Office at (413) 545-2684, or look for specific services and hotlines in the UMass Amherst Crisis Resources (a.k.a the "Maroon Folder.")  

Online Learning Orientation and Support:

These resources are especially helpful for students who are new to online learning.
We recommend sharing these resources in your introductory communications and linking them from your site.

General Academic Support:

Julie Pallant

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